• Agreement to Terms These terms and conditions govern your use of the Crumbs Desserts website (https://www.crumbsdesserts.ae). By using the Website, you agree to be bound by these terms and conditions.

• Information The information on the Website is provided for general information purposes only. Crumbs Desserts does not warrant the accuracy, completeness, or usefulness of the information.

• Links The Website may contain links to other websites. Crumbs Desserts is not responsible for the content of any linked website.

• Copyright The content of the Website is protected by copyright. You may not modify, reproduce, distribute, or create derivative works from the content without the express written permission of Crumbs Desserts.

• Liability Crumbs Desserts is not liable for any damages arising from the use of the Website.

• Governing Law These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising out of these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

• Changes to Terms and Conditions Crumbs Desserts may change these terms and conditions at any time. Your continued use of the Website after any changes are made constitutes your acceptance of the new terms and conditions.

• Contact Us If you have any questions about these terms and conditions, please contact us:

• Email: info@crumbsdesserts.ae
• Website: https://www.crumbsdesserts.ae

• UAE Government Rules In addition to the terms and conditions set forth above, your use of the Website is also subject to the following UAE government rules:

• Data Protection Law: The Data Protection Law (Federal Law No. 5 of 2021) governs the collection, use, and disclosure of personal information in the UAE.

• E-commerce Law: The E-commerce Law (Federal Law No. 5 of 2006) governs the sale of goods and services online in the UAE.

• Consumer Protection Law: The Consumer Protection Law (Federal Law No. 24 of 2006) protects consumers in the UAE from unfair trade practices.

• Pricing and Products:

  All products listed on our website, including their prices, descriptions, and terms, are subject to change. We reserve the right to change, remove, modify, suspend, or discontinue the sale of any product at any time, with or without notice, at our discretion. We are not liable to you or any third party for any changes, amendments, removals, or discontinuations of any product listed on our site. For more information about pricing and products.

• Delivery Policy:

  All orders will be delivered to the address provided to us through any available communication channel. Accurate recipient information is required to ensure smooth delivery. We are not responsible for deliveries to incorrect addresses or untraceable locations. Despite our best efforts, factors like traffic and weather conditions may cause delays. If you are not present to receive the product at the delivery address, our team will contact the sender to inform them that the items have been returned to the shop, and we will await further instructions. (Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE

• Privacy Policy:

  Crumbs Desserts values the privacy of your personal information, including personally identifiable information, communication, and transaction details with us. We do not sell or engage in any activities that involve sharing personally identifiable information with third parties. Our Privacy Policy is part of our Terms and Conditions, and by using our services, you agree to comply with this policy. Please note that our Privacy Policy is subject to change at any time without notice. To stay informed of any updates, please review this policy periodically

  We collect customer information periodically to enhance our service. Apart from the information you provide when registering your account and making a payment, we do not collect additional details. However, we may need your mobile number and a valid email address to send order, shipping, and delivery details. We may also request delivery-related information to ensure accurate delivery but only for that purpose. All information we collect is solely for business transactions. You are responsible for any false, misleading, or fraudulent information you provide. We do not share your order details or personal information with any third party.

• Method of Payment:

  We accept online payments using Visa and MasterCard credit or debit cards, with transactions processed in AED (United Arab Emirates Dirham). Your payment information is securely handled to ensure the safety and confidentiality of your transaction. Please ensure that your card details are entered correctly to avoid any delays or issues with your order.

Return, Refund & Cancellation:

Crumbs Desserts maintains a strict no-refund policy. If an order is canceled, it will not be eligible for a refund. Refunds will only be issued if a customer orders a specific product online and that product is unavailable, or if "Crumbs Desserts" is unable to produce the product by the requested date and time. In such cases, a full refund will be granted to the customer.

Cancellation requests must be made at least 48 hours prior to the collection or delivery date of the order. Any requests made after this time will not be accepted, and the order will be considered confirmed, produced, and invoiced on the scheduled pick-up or delivery date

If the product is found to be damaged and this is immediately reported to our staff upon delivery or collection, “Crumbs Desserts” will make every effort to rectify the issue. We will either provide a replacement product or offer a full refund of the amount paid

By using the Website, you agree to comply with these UAE government rules

 

We accept online payments in AED using Visa and Mastercard Credit & Debit Cards.

Privacy Policy:
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

Refund Policy:
Refunds will be done only through the Original Mode of Payment.